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RecordNumber
4390
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Author
El-Haik, Basem
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Title
Service design for six sigma a roadmap for excellence
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Author Statement
Basem El-Haik, David M. Roy.
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Publication
John Wiley
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Publication Year
2005
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Collation
xxi, 424 p. ill. 24 cm
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Notes
Includes bibliographical references (p. 409-417) and index.
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Subject
Six sigma (Quality control standard) , Total quality management
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ADDED ENTRIES
Roy, David M.,
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Link To Document :
