Monitoring, measuring, and managing customer service

RecordNumber
391
Author
Goodman, Gary S
Title
Monitoring, measuring, and managing customer service
Author Statement
Gary S. Goodman.
Edition
1st ed
Publication
Jossey-Bass
Publication Year
2000
Collation
xiii, 166 p. 25 cm
Notes
Includes index
Subject
Customer services , Customer services , Customer services
Link To Document :
https://digitallib.qut.ac.ir/dL/search/default.aspx?Term=391&Field=0&DTC=5

Gary S. Goodman.