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RecordNumber
307
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Title
Customer relationship management a strategic imperative in the world of e-business
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Author Statement
editor and contributor, Stanley A. Brown.
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Publication
John Wiley & Sons Canada
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Publication Year
c2000
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Collation
xxviii, 345 p. ill. 24 cm
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Notes
Includes bibliographical references
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Subject
Customer relations , Electronic commerce
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ADDED ENTRIES
Brown, Stanley A.,
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Link To Document :
