-
RecordNumber
8
-
Title
Introduction to service engineering
-
Author Statement
[edited by] Gavriel Salvendy and Waldemar Karwowski
-
Publication
Hoboken, N.J. :John Wiley & Sons
-
Publication Year
c2010
-
Collation
xii, 659 p. : ill. ; 25 cm
-
Notes
Includes bibliographical references and index
-
Subject
Computer networks Management , Service industries Information technology , Customer services Information technology , Service-oriented architecture (Computer science) , Systems engineering , Management science
-
ADDED ENTRIES
AU Salvendy, Gavriel, 1938- , AU Karwowski, Waldemar, 1953-
-
LC Class
TK
-
LC Number
5105.5
-
LC CutterNumber
.I685
-
LC Date
2010
-
ISBNN
978-0-470-38241-7
-
Link To Document :
